ACILITIES / SERVICES & ALL-INCLUSIVE PROGRAM
- 24 hour All Inclusive
- Welcome cocktail and refreshing towel upon arrival
- Free WI-FI throughout the entire resort.
- Spacious 625 sq. ft, Junior Suites with outdoor Jacuzzi and lounge bed.
- Bathrooms with bathtub and shower.
- Free mini bar: beer, sodas, water, snack, re-stocked daily
- Coffee Machine in all rooms, plus Nespresso machines in superior rooms.
- Safe deposit box with built-in electric outlet, free of charge.
- 14 bars located in different areas of the hotel including 6 swim-up bars. 4 bars are exclusive for Elegance Club clients.
- Sports bar located on the Mexican Street open from 6 pm to 4 am.
- 7 restaurants, 6 of them a la carte for dinner. Unlimited visits allowed to all restaurants, reservations required only in the Gourmet Restaurant which is adults only (+18yrs), or the Japanese (7 Teppanyaki tables). Lobster included at the Beach Restaurant. Dress code applies.
- Room service included (06:00am to 0:00am Family section) (24hr Elegance Club)
- House wine (red, white, rose plus Champagne) with meals and at the bars.
- Total number of Pools through the resort (17), plus (8) integrated Jacuzzis. Opening hours 8am to 6pm.
- Spacious gym equipped with a wide variety of cardio and weight machines, separate room for Pilates and spinning.
- Spectacular Spa ($), offering 2 stories and 3 distinct areas to enjoy, beauty parlor, humid area, hydrotherapy and massage/treatment center.
- Golf located just 10min away from the resort’s main entrance, “Playa Mujeres Golf Club”, is a Greg Norman Signature Course. 18 Holes. ($)
- Theatre for shows and entertainment. Day and night entertainment in different locations of the resort.
- Boutiques, Photoshop, minimarket and pharmacy. Located on the Mexican Street. ($)
- Convention Center for up to 700 people, supplements may apply. ($)
- Wedding facilities: Garden Gazebo, Sky Wedding Terrace, customized wedding packages available($)
- Palapas, towels and lounge chairs at the beach and the swimming pool
- Laundry Services ($)
- Guest Service Department located at the lobby for special assistance or requests: flight confirmation, rent- a- car, excursions, and help with any special needs or requests
- ATM machine located in lobby. Major credit cards accepted
- Health Centre (24 hrs.) ($)
- Elevators in each building
- Courtesy showers for early/late departures located in the lobby.
- Tours and representative area for the tour operators.
- Water sports center located at the beach ($). The following non-motorized water sports are included complimentary, windsurf, catamaran, snorkel equipment, kayaks, paddle boards.
- Scuba diving lessons in the swimming pool.
- Live Music at the plaza bar each evening (see schedule upon arrival)
- Live piano music at the Lobby bar each evening and tea time service (see schedule upon arrival)
- Bell boy service
($) Indicates services or facilities where a fee will apply.
